Santa Monica has been designated a “Citizen-Engaged Community” by the Public Technology Institute.
The institute, a nonprofit national research organization, gave Santa Monica the award for its use of Web, telephone and mobile technologies to connect residents and businesses with city services.
Santa Monica is the only city of its size to receive the designation for the 2011 to 2013 period.
In particular, Santa Monica’s use of the Government Outreach System, a Web portal and cell phone app that lets citizens report issues or request services, was highlighted.
The award also recognized City Hall’s extensive use of social media to spread information along a variety of Facebook pages, Twitter feeds and blogs.
This is something that Santa Monica was both proud to receive and has been working toward for some time, said Jory Wolf, chief information officer for Santa Monica.
“We call it government 2.0, very much like web 2.0, where government is trying to be transparent and make information available to the public through the Internet,” Wolf said.